Coronavirus (COVID-19) Closures and Cancellations
Last Updated: Friday, March 20th, 2020
Dear Valued Customers,
As a locally owned, family-run business, we pride ourselves on offering a superior shopping experience for our customers. As always, the health and safety of our customers and employees is our top priority. At this time, we want to let you all know that due to mandatory government restrictions we have had to close all Catalog Outlet locations beginning on Saturday, March 21st and we will remain closed until such time that the government lifts these mandatory restrictions. This means that we will be unable to deliver orders, let customers pickup orders, receive in orders from vendors, or process new orders (except on our website). We would like to sincerely apologize for the inconvenience to both our customers with existing orders and new customers looking to buy.
If you are scheduled for a delivery (or are waiting to pick-up) sometime after Saturday, March 21st your delivery/pick-up will be postponed until such time that we are allowed to reopen. Upon reopening, customers with pending deliveries/pick-ups will be our first priority. You will be contacted to reschedule your delivery/pick-up upon our reopening.
Existing Special Orders:
Please be aware that due to the closure of factories, warehouses, and shipping companies throughout the U.S and overseas; that if you have placed a special order with us that has not yet been fulfilled, your special order may be delayed even past our reopening date. We will be working with our vendors to make receiving in already sold special orders a priority and we ask for your understanding and patience. If you have any questions regarding your order, please contact us using the button below.
New Website Orders:
Please know that we are always here to serve you via our website, Facebook Page, or via our email inquiry line. Our website shows all of our in-store product along with hundreds of items that can be ordered from our vendors and is fully capable of accepting both orders and financing applications. If you wish to purchase via our website, please note that your order may be delayed past the time frame listed and that you will be unable to pickup your order until we reopen (or longer for goods we do not have in stock). If you do decide to purchase online, someone will contact you via phone to discuss your order.
Please continue to check our Facebook Page and our website for further updates.
We sincerely thank you for your continued business and urge you to continue to support your local small businesses during these tough times. Stay safe and healthy and we hope to see you all soon!
- The Catalog Outlet Team
Have questions about your orders, deliveries, or looking for any addtional information please contact us and we will get back to you in 24-48 hours.